Prof. Anitawati Mohd Lokman
Universiti Teknologi MARA (UiTM), Malaysia
Speak Title: Emotion Meets Knowledge Management: A Kansei-inspired Framework
Abstract
In the evolving landscape of organizational learning and knowledge management, the integration of emotional intelligence and human-centric design has become essential for fostering innovation and resilience. “Emotion Meets Knowledge Management: A Kansei-inspired Framework” explores the intersection of emotion, knowledge management, and Kansei Engineering, a methodology that emphasizes the translation of human emotions and sensibilities into design and decision-making processes. By leveraging the principles of Kansei Engineering, organizations can create environments that resonate emotionally with their members, enhancing creativity, collaboration, and knowledge sharing. The keynote will elaborate how emotional and sensory experiences influence knowledge creation, dissemination, and utilization, while addressing the challenges of emotional exhaustion and disengagement in modern workplaces. Drawing on insights from Kansei Engineering, psychology, and organizational behavior, the keynote will propose practical strategies for integrating emotional and cognitive aspects of human experience into knowledge management systems. The talk aims not only to inspire leaders to adopt emotionally intelligent and human-centered approaches but also to set the stage for future research, serving as a foundational reference for exploring the interplay between emotion and knowledge management in an increasingly complex and dynamic world.
Bio
Professor Anitawati Mohd Lokman is a Professor of IT at Universiti Teknologi MARA (UiTM), Malaysia, and a renowned expert in Kansei Engineering and Emotional User Experience. She began her academic journey in Japan, earning a Bachelor of Engineering in Information Engineering from the University of Fukui in 1994. Continuing her pursuit of excellence, she completed her PhD in Science, specializing in Emotional UX and Kansei Engineering under the mentorship of Professor Mitsuo Nagamachi, the founder of the field. This mentorship led to collaborative research, publications, and knowledge transfer initiatives across Malaysia and internationally. Professor Anitawati is recognized for her extensive contributions as a keynote and plenary speaker at various national and international conferences. Her dedication to advancing Kansei Engineering resulted in founding the Malaysia Association of Kansei Engineering (MAKE) in 2015, where she served as the first president. Her expertise spans Emotional UX, Human-Machine Interaction (HMI), Happiness & Wellbeing, and Emotion & Design, earning her recognition as a leading authority in these domains. She actively applies Kansei Engineering across diverse fields, including culture and design, social media, public service, human resources, robot interaction, and internet applications. Her academic contributions include over 100 publications in journals and conference proceedings, along with notable editorial roles. She successfully hosted the 7th International Conference on Kansei Engineering & Emotion Research (KEER 2018) in Malaysia, further cementing her leadership in the global community. Professor Anitawati’s accolades include the Best Writer Award (2016), Best Researcher Award (2017), multiple leadership awards, and the development of the award-winning LEIQ™ Model for emotion and importance. She continues to be a pioneering force in Kansei & Affective Engineering, locally and internationally.